Job Description
Position Summary
Provide operational support for human resources data, reporting and analytical systems and to maintain employee data in the HCM system as per Company established practices. Analyze HR data, systems, and processes/programs under general supervision.
Duties And Responsibilities
Complete all data entry for life cycle events (new hires, status changes, terminations, promotions, etc.) Support in uploading electronic documents to employee files. Monitor multiple HR inboxes and respond to inquiries. Apply basic knowledge of PSFT and HCM programs to ensure efficient operations, processing and reporting for employees worldwide. Work collaboratively to streamline processes, systems and ways of delivering HR services. Address enquiries submitted through case management portal promptly and within SLA requirements. Responsible for Data Governance; transaction processing based on requisite approvals and system requirements. Qualifications
REQUIRED
Graduate in any discipline, HR or related preferred. Ability to adjust schedule accordingly to support 24/5 operation. DESIRED
Knowledge of Microsoft Office suite of applications; MS Excel, MS PowerPoint, MS Word, etc. Practical Experience in any Workforce Management and Case Management tool. Knowledge of Service Delivery Processes and Procedures. Experience working in a shared services environment, with prior exposure to HRIS Systems (experience with Oracle Fusion systems preferred). Knowledge, Skills, Abilities, and Other Characteristics
Ensures that regular consistent communication takes place within area of responsibility. Ability to protect confidential matters. Demonstrates flexible and efficient time management and ability to prioritize workload. Ability to effectively work and complete assignments in group settings. Works cooperatively with others to achieve common goals.
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