Apprentice - KYC

Job Description

Work Location Options:

Hybrid

At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

Ensure KYC Information is validated and submitted to Regulators in accordance with SBS/GDC regulations/guidelines and in partnership with the Compliance team

Relevant System Updates

Coordination for Record Retention and Retrieval

Update Customer demographic information on Source of Record

Work with Different Linkages for Effective Execution of Team Objectives

Teamwork in Implementing Key Initiatives to Achieve the Objectives of The Unit

Complete All Transactions Agreed with The Customer and Adhere to All Timelines and Deadlines Set

Handling customer escalations and providing relevant resolutions

Assisting various stakeholders such as Compliance, GCP, ECU for adhoc activities

Participate, Collate, Generate and Report MIS to various stakeholders

Communication to be shared between KYC and SRT (Front line team) for customers input

Minimum Qualifications

Bachelors degree

Not more than 5 years of difference between highest education degree completion date and Joining date

Should not have enrolled in any prior Government Apprenticeship programs

Strong attention to detail and accuracy

Good communication and interpersonal skills

A willingness to learn and adapt to new tasks and challenges

Ability to maintain confidentiality

Preferred Qualifications

Proficiency in basic computer applications (e.g., Microsoft Office Suite)

Ability to work effectively in a team environment

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries

Bonus incentives

Support for financial-well-being and retirement

Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

Generous paid parental leave policies (depending on your location)

Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

Free and confidential counseling support through our Healthy Minds program

Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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