Job Description
Job description:
The goal of the Application Support team is to ensure an effective and responsive first and second level of support for all the applications under its scope. The candidate will provide application support within the Banking and Financing Services area for the DTS - IT DIGITAL team. Will be dedicated to Data applications, so some knowledge in ETL and Oracle is essential.
This team is also responsible to maintain, guarantee and improve the current service provided by the transversal applications by identifying root causes, suggest and implement improvements on the current processes. The team also following strictly the ITIL practices on their daily activities.
RESPONSIBILITIES
Technical support on BNP Paribas applications, both locally developed and third parties internally hosted
Internal end user/external counterparties support / communications
MAIN ACTIVITIES
Managing Inc...
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