APS SQL

Job Description:

The candidate will provide application support within the Securities Services area for Payment Processing under HVP scope.

Main Tasks:

• Support the business in their IT needs and understand the business workflows and scenarios

• Maintaining a proper coverage in their designated shift

• Voluntarily picking up work and tasks as received over email, tickets or in person.

• Provide business, team members and other project/task partnering teams updates on the issue/task/project.

• Documenting and training other team members

• Shadow other team members and seek to learn to improve day to day coverage of the platforms • Sharing knowledge within the team as well documenting the issues/incidents for better follow up • Improving day to day tasks by writing scripts and automate tasks that are procedure oriented.

• Understand the underlying issue and the associated patch fix/release and identify systemic...