Job Description
Federal Government opportunities in Coffs HarbourST December 6 contracts available, with an ASAP start$. per hour + super
The APS3 Participant Support Officer’s will provide procedural, clerical, administrative support and operational tasks including some basic research and analysis activities.
Responsibilities may include but are not limited to: Act as the first point of contact for participants, customers, and stakeholders by delivering high-quality customer service in person, over the phone, via email, and at reception.Provide front desk support for in-person appointments and resolve a high volume of routine enquiries using available tools, scripts, and guidelines.Manage team calendars, inboxes, and appointments, ensuring timely responses and efficient scheduling.Support service delivery by completing routine administrative tasks in line with operational guidelines.
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