APS3 Participant Support Officer - Broken Hill

Federal Government opportunities in Broken Hill

31ST December 2026 contracts available, with an ASAP start

$37.36 per hour + super

The APS3 Participant Support Officer’s will provide procedural, clerical, administrative support and operational tasks including some basic research and analysis activities.

Responsibilities may include but are not limited to:

• Act as the first point of contact for participants, customers, and stakeholders by delivering high‑quality customer service in person, over the phone, via email, and at reception.
• Provide front desk support for in‑person appointments and resolve a high volume of routine enquiries using available tools, scripts, and guidelines.
• Manage team calendars, inboxes, and appointments, ensuring timely responses and efficient scheduling.
• Support service delivery by completing routine administrative tasks in line with operational guidelines.
• Escalate m...