APS5 Case Manager

Overview

An Australian Government agency is seeking an experienced APS5 Case Manager (Program Officer) to support the administration of a national medical workforce program. This program plays a key role in improving access to medical professionals in regional, rural and remote communities across Australia.

The role involves managing a caseload of program participants, applying legislation and policy frameworks, and working closely with a range of internal and external stakeholders to deliver timely, accurate and fair outcomes.

Under limited direction, you will:

Responsibilities

• Case manage program participants in accordance with legislative and policy requirements.
• Liaise with internal and external stakeholders on policy, program and operational matters.
• Apply sound judgement to make recommendations based on policies, procedures and best practice.
• Prepare high-quality briefs, correspondence, ...