APS5 Program Officer/Case manager

The Role: APS5 Program Officer/Case manager

Location: Brisbane, QLD or Canberra, ACT

Start Date: ASAP

Contract Length: 6 months initial contract with possible extension

Pay: $55 - $60 per hour + Super

Hours: Full time with hybrid model

About the role:

As an APS5 Program Officer, you will work under limited direction to provide essential case management for our client. You are responsible for ensuring that participants move through the program accurately and within legislative guidelines, acting as a key point of contact for stakeholders.

Key Responsibilities include:

• Manage participant cases to achieve timely outcomes while strictly following policy and legislative guidelines.
• Act as a responsive contact for internal and external stakeholders regarding program or operational issues.
• Exercise sound judgment to make recommendations based on best practice and policy application.
• Prepare high-quality corr...