Job Description


The opportunity

Our client is a community focused federal government agency. They have an exciting opportunity available for a multiple Program Support Officer's to help oversee a range of service improvement initiatives to improve frontline capability and service delivery.

12-month initial contract with opportunity for extension. Expected hourly rates of per hour + Superannuation, with the option to be based out of Geelong .

Hybrid working environment , consisting of two days working from home, with the remaining 3 on site each week.

The Team

The Younger People in Residential Aged Care (YPIRAC) team is part of the newly formed YPIRAC/Hospital Interface Branch. The YPIRAC team provides specialised support for people with disability who are living in, or at risk of permanently entering aged care facilities. The team play a key role in the implementation of the government's YPIRAC Strategy for participants aged under 65 years.

The role

Working to support a recently formed branch within the Agency, the Program Officer will be required to undertake complex work related to help guide national and branch deliverables, including, quality outcomes guided by legislation, policies, procedures, standards and performance metrics. This is a team membership position

At the APS5 level, you will provide supervision of other team members and assist in setting priorities.

Your responsibilities will include:


  • Providing technical expertise across a range of programs or activities including systems and people performance, financial, staff lifecycle, knowledge and change management to contribute to business unit outcomes.
  • Assisting with maintaining process and documentation relating to service delivery, ensuring alignment to legislation and policy, and utilising change and risk management principles to ensure impacts are communicated to relevant parties.
  • Coordinating and analysing data and written information for the purposes of drafting high level internal and external communications including reports, advice, presentations and communications for Ministerial, Parliamentary and executive responses.
  • Maintaining sound understanding of relevant statutory, regulatory and policy frameworks to apply across multiple portfolios and support the identification and development of innovative solutions.
  • Assisting with the collation and audits of workforce planning data, reporting on staff lifecycle and confirming against financial, systems and people performance data.

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