AR Specialist

Duration - 6 Month ContractualShift - US EST shift

Job Summary

The Accounts Receivable Collections Specialist is responsible for managing customer accounts, following up on overdue balances, and ensuring timely payment according to agreed payment terms. This role focuses on outbound collections, customer communication, and accurate documentation of collection activity. The position supports the AR team by helping reduce past-due balances and maintain healthy customer accounts.

Key Responsibilities

• Collections & Customer Follow-Up
  • Contact customers via email and phone to collect overdue invoices
  • Follow established collection schedules and escalation timelines
  • Communicate professionally and clearly with customers regarding payment status
  • Request payment dates and confirm commitments to pay
  • Escalate unresolved or high-risk accounts to the AR Manager
• Account Management <...