Architect

HCL Discover (formerly IBM Tealeaf) Implementation Architect

As an IBM Tealeaf or HCL Discover Implementation Architect and Specialist, you'll

be the bridge between a client's business needs and the technical execution of the

platform. Your main goal is to ensure a flawless implementation of the HCL Discover

(formerly IBM Tealeaf) platform, enabling clients to capture, analyze, and replay

customer sessions for valuable insights. You'll work closely with clients to understand

their digital business goals and translate them into a technical implementation plan.

Key Responsibilities

Platform Implementation & Configuration: Lead the end-to-end

implementation of the HCL Discover platform, including its core components

such as the Passive Capture Application (PCA), Canisters, and Reports. You'll

ensure proper configuration for web, mobile, and other digital channels.

Event and Dimension Cre...