Job Description

About the Job:

As an Area Coach, you'll be at the helm of 4-7 dynamic franchisee locations, driving success across restaurants with total sales averaging $10-$12M+. You'll lead the charge in operational excellence, empowering and supporting Restaurant Managers through impactful training and coaching. Your role involves setting ambitious goals, tackling challenges head-on, and enhancing processes to set new standards for our brand. With a strong focus on people, you'll inspire and motivate Unit Level Management and their teams, ensuring recognition and mentorship are key parts of your leadership approach.

The Day-to-Day:

+ Lead and support Restaurant General Managers to ensure customer satisfaction, achieve sales goals, and meet profit targets.

+ Work with managers to reach flow-thru objectives, use reports to spot opportunities, and enforce operational procedures.

+ Coach and train managers at all levels, support national training initiatives, and oversee new employee orientation.

+ Maintain and optimize management staffing levels, anticipate staffing needs based on sales/seasonal trends and participate in hiring and firing decisions.

+ Uphold the highest standards of OSHA, health and safety codes, and company safety policies.

+ Drive recognition and motivation across the market.

+ Address Employee Relations (ER) issues proactively, providing assistance as needed.

+ Resolve chronic Repair & Maintenance (R&M) issues, identify trends, and work with R&M Business Partners.


Is This You?

+ 3-5 years of high-sales volume operational management experience in a Fortune 500 environment; 4-year degree preferred.

+ Proven track record in selecting, coaching, and developing managerial employees.

+ Proficient in business math, accounting, and analytical/decision-making skills.

+ Strong communication, interpersonal, and conflict resolution skills.

+ Demonstrated ability to enhance customer satisfaction, financial performance, and employee satisfaction.

+ Exceptional team-building abilities.

+ Flexibility to work varied hours and spend at least 30 hours a week in restaurants.

Internal Promotion Qualifications

+ Current Taco Bell employee with success in high sales volume, or equivalent ops management experience in Fortune 500 environments

+ Consistent avg. supreme score A & B

+ No underperforming stores (Supreme score C or F)

+ Evidence of successful coverage of area while ACs are on leave

+ Served as a mentor to potential and new RGMs

+ Successful or higher mid and year end performance appraisal ratings for minimum two cycles

Work-Hard, Play-Hard:

+ Competitive starting salary with bonus plan

+ Comprehensive medical and dental benefits

+ 4 weeks of PTO per year

+ Auto and Technology Allowances

+ Discounts for life's adventures (ex: theme parks, wireless plans, etc.)

+ Opportunities to support the Taco Bell Foundation's educational initiatives and programs.

+ Discounts, free food, swag and... honestly, too many good benefits to name


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