Area Floor Manager

Outlet Area Floor Manager leads sections (like Front Counter or Production), delegates tasks,

manages staff breaks, ensures Quality, Service, & Cleanliness (QSC) standards, handles cash,

resolves customer issues, and trains crew, acting as a vital step between crew trainers and full shift

managers, ensuring smooth daily operations and customer satisfaction.

Key Responsibilities

• Operations Management:

• Running the outlet and ensuring efficient workflow and meeting QSC standards.

• Coffee brewing (barista duties), servings, and assists in the kitchen with dough preparation, pizza making, etc.
• Maintained cleanliness of the outlet area and ensured compliance with quality standards.
• Staff Leadership: Delegating tasks to crew, managing breaks, arrange shift duties, providing on-the-job training, and motivating the team.
• Customer Focus: Serving customers professionally, handling complaints eff...