Job Description

About Us

A leading global chain of one-stop convenience stores, 7-Eleven offers innovative, convenient products and services to customers all day, every day in Hong Kong, Macau, Singapore, and Guangdong Province in mainland China. From ready-to-eat snacks and meals and imported snacks, to utility bill payments, top-up services, local and outbound sim cards, parcel pick-up and return, e-Payments and e-Wallet services. 7-Eleven's product and services range ensures that customer service is always at the heart of every one of its branches.

The Role

  • To develop and implement new operating strategies, systems, and procedures to improve efficiencies in all aspects of store operations and achieve operational excellence.
  • To maintain awareness of demographic and market trends in the retail industry, understand upcoming consumer buying behaviour and develop action plans to achieve agreed KPIs.
  • To analyze and discuss assigned store performance with store managers and franchisees and provide relevant advice on how to increase sales.
  • To follow through the control measures as required, maintaining optimal inventory variations within the stipulated set limits
  • To reinforce corporate merchandising standards to maintain professional and well-stocked image of assigned stores
  • To liaise with the Marketing Manager or Executive on campaign or event updates relating or affecting store operations and sales
  • To continuously inspire and sustain a high level of customer service within all the assigned stores
  • To conduct effective quality visits, minimum two times per week per store to ensure compliance with Company and Store Operating Policies
  • Be a brand ambassador in all business dealings even during informal sessions
  • To seek opportunities to share best practices and build pipeline for continuity and growth within the company
  • To coach and guide the team members to optimize their potentials in work
  • To carry out any other duties as assigned by the District Managers

About You

  • 5 years of experience in retail, with at least 1 year in a supervisory or managerial capacity
  • Experience in supporting sales targets and strategic planning.
  • Comfortable to travel to different stores in the same area on day-to-day basis (e.g. North)

Apply for this Position

Ready to join ? Click the button below to submit your application.

Submit Application