Job Description
Description
Our Fulfillment Center in Cuautitlan Izcalli, MX is looking for a VMEX Manager Jr to supervise safety, quality, customer experience, and productivity of our department.
This entry-level role will work closely with Area Managers, process owners and business leaders to balance workload ensuring that the organization is operating on balanced and efficient shift while meeting all of your goals. The selected candidate will also support compliance guidelines to ensure a safe work environment for all associates, as well as to proactively identify and lead process improvement initiatives.
Key job responsibilities
- Ensure compliance with all safety policies and standards in the site
- Conduct regular safety audits and Gemba walks to identify risks
- Lead the daily 5-minute stand-up at shift start covering safety topics
- Ensure associates follow safety protocols, including proper handling of knives for exceptions and correct use of personal protective equipment
- Investigate and document safety incidents, implementing corrective actions
- Monitor and improve key quality metrics
- Provide real-time coaching based on Risk Signatures
- Conduct quality audits and provide immediate feedback to associates
- Implement and follow up on continuous improvement initiatives to optimize FaaST
- Manage the Problem Solve process and quality escalations
- Manage labor plan and resource allocation to meet daily throughput objectives
- Monitor productivity metrics in real-time (every 2 hours) and adjust staffing distribution based on backlog
- Optimize workflow between different dispositions (OB, IB, Vrets)
- Identify and eliminate operational barriers impacting team productivity
- Manage area readiness ensuring stations, equipment, and supplies are available
About the team
Inclusive team culture
At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Work Life Balance
We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.
Basic Qualifications
- 1+ years of experience directly managing others experience
- Work a rotating, flexible schedule, including nights, overnights, weekends and holidays. Able to work 40 hours/week, and overtime as required
- High school diploma
- 1+ years of experience
Preferred Qualifications
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- Experience working with computers and Microsoft Office products (including Outlook, Word, and Excel)
- English B1Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our Fulfillment Center in Cuautitlan Izcalli, MX is looking for a VMEX Manager Jr to supervise safety, quality, customer experience, and productivity of our department.
This entry-level role will work closely with Area Managers, process owners and business leaders to balance workload ensuring that the organization is operating on balanced and efficient shift while meeting all of your goals. The selected candidate will also support compliance guidelines to ensure a safe work environment for all associates, as well as to proactively identify and lead process improvement initiatives.
Key job responsibilities
- Ensure compliance with all safety policies and standards in the site
- Conduct regular safety audits and Gemba walks to identify risks
- Lead the daily 5-minute stand-up at shift start covering safety topics
- Ensure associates follow safety protocols, including proper handling of knives for exceptions and correct use of personal protective equipment
- Investigate and document safety incidents, implementing corrective actions
- Monitor and improve key quality metrics
- Provide real-time coaching based on Risk Signatures
- Conduct quality audits and provide immediate feedback to associates
- Implement and follow up on continuous improvement initiatives to optimize FaaST
- Manage the Problem Solve process and quality escalations
- Manage labor plan and resource allocation to meet daily throughput objectives
- Monitor productivity metrics in real-time (every 2 hours) and adjust staffing distribution based on backlog
- Optimize workflow between different dispositions (OB, IB, Vrets)
- Identify and eliminate operational barriers impacting team productivity
- Manage area readiness ensuring stations, equipment, and supplies are available
About the team
Inclusive team culture
At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Work Life Balance
We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.
Basic Qualifications
- 1+ years of experience directly managing others experience
- Work a rotating, flexible schedule, including nights, overnights, weekends and holidays. Able to work 40 hours/week, and overtime as required
- High school diploma
- 1+ years of experience
Preferred Qualifications
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- Experience working with computers and Microsoft Office products (including Outlook, Word, and Excel)
- English B1Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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