Job Description

Job Description

:

Customer Interaction:

  • Respond to phone calls and emails from clients, providing exceptional customer service throughout the sales process.
  • Establish, develop, and maintain positive business and customer relationships.
  • Booking Coordinator:

  • Process booking order requests accurately with carriers, NVOCC’s. confirm bookings and follow up on required documents.
  • Review and check all order requests before processing.
  • Dealing with carriers, NVOCC for commercial procurement
  • Sales Support:

  • Assist in drafting quotes, following up on proposals, and maintaining positive business relationships with clients.
  • Provide ocean, Air freight rate quotations to customers and manage rate sheets.
  • Support the sales team in achieving targets by identifying sales opportunities and following up on leads.
  • Market Analysis:

  • Utilize market knowledge ...
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