Area Service Manager

• Manage daily service operations to ensure efficient and timely service delivery for EV two-wheelers.
  
• Supervise installation, maintenance, and repairs of EV components, including batteries, charging systems, and motor controllers.
  
• Ensure service center and field service activities meet quality and compliance standards.
  

• Provide guidance to technicians on diagnostics, repairs, and preventive maintenance.
  
• Stay updated on emerging EV technologies and collaborate with engineering teams for complex repairs.
  

• Address customer issues promptly and professionally to maintain high satisfaction levels.
  
• Analyze feedback to enhance service processes and minimize vehicle downtime.
  

• Recruit, train, and manage service technicians and support staff in the region.
  
• Conduct regular training sessions to ensure the team adheres to safety protocols and technological advancements.
  

• Oversee the maintenance and proper functioning of public and private charging infrastructure.
  
• Coordinate with local partners to expand the charging network in the region.
  

• Ensure availability of spare parts, including critical EV components like batteries and controllers.
  
• Optimize inventory systems to predict demand and streamline the supply chain.
  

• Manage service operations within budget while maintaining quality standards.
  
• Prepare performance reports, identify areas for improvement, and implement cost-saving measures.
  

• Ensure all service operations adhere to safety regulations, particularly for high-voltage and battery systems.
  
• Conduct regular safety audits and promote a safety-first culture within the team.
  

Benefits

• Attractive Salary & Benefits
  
• A role that offers a breadth of learning opportunities
  
• Fantastic work culture