Job Description
Key Responsibilities
- Supervise and support store across multiple locations.
- Ensure all stores achieve sales targets and KPIs.
- Monitor store performance and prepare regular operational and financial reports.
- Maintain high standards of customer service and store presentation.
- Manage inventory levels and minimize stock losses/shrinkage.
- Train, coach, and evaluate store staff.
- Ensure compliance with company policies, procedures, and internal controls.
- Handle escalated customer complaints and operational issues.
- Implement promotions, visual merchandising, and sales strategies.
- Conduct regular store visits and audits.
- Coordinate with the finance department on Accounts Payable (AP) and Accounts Receivable (AR) matters.
- Review store expenses, petty cash, and supplier payments.
- Monitor collection of receivables and ensure timely remittance of sales.
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