Artificial Intelligence Lead

AI Lead (Operations – Servicing / Claims Management / Underwriting)

Reports to: Director – AI Technology

About the Role

We are seeking a visionary Group AI Lead to spearhead our AI and advanced analytics initiatives within the operations domain.

This role is ideal for a seasoned professional who thrives at the intersection of cutting-edge technology, ethical AI, and strategic business impact. You will lead the development and deployment of high-impact data science solutions, drive innovation in Generative and Agentic AI, and champion responsible AI practices across the organization.

The Group AI Lead will be responsible for designing end-to-end AI solutions that comply with the Group Solution Blueprint, AI architecture, Responsible AI principles, and cost standards. You will also oversee the deployment of these solutions across Local Business Units (LBUs).

This role serves as the central coordination point between AI solut...