Job Description

Key Accountabilities

  • Operate the Data Center environments in compliance with standards, policies and Standard Operating Procedures.
  • The provision of overnight and weekend production batch/output processing and related problem resolution.
  • Ensuring all changes within or affecting the computer room space are effectively evaluated for the potential impacts or risks to DC operations from proposed changes to production and development systems.
  • Assist on special projects implementation, support and coordination with the IT project teams.
  • Notifying the participants in the incidents related to Data Center operations in a timely and appropriate fashion.
  • Facilitating the resolution of issues related Data Center operations.

Key Performance Indicators

  • Deliver services in compliance with SLA and meeting service targets
  • Implement Infrastructure Projects and Support Existing Business Units...

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