Job Description

Job Description

Provide L2 support for IBM AS/400 / IBM i systems and applications. Monitor system health, jobs, subsystems, message queues, and batch schedules. Perform incident troubleshooting, root cause analysis, and resolution. Manage user profiles, object authorities, and security access. Review logs, investigate errors, and resolve job or program failures. Monitor interfaces, file transfers (FTP/SFTP), MQ, and data flows. Perform backup and restore activities (BRMS and native backups). Support change implementations and post-incident documentation. Coordinate with L1, L3, and external vendors. Participate in on-call or shift-based production support.

Qualifications

Minimum Qualifications:

  • At least 1 to 2 years of hands-on experience with IBM AS/400 / IBM i and OS/400
  • Strong knowledge of job control, subsystems, job queues, and message queues
  • Experience with spool file management, performance monitoring, and licensing <...

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