Job Description
Join our team and be part of a UK-based law firm that makes a difference from the beginning to the end of the legal process.
The hours for this position are in a range of 3:30am – 4:30pm 5 day a week, from Monday to Friday.
Requirements
Schedule call backs at appropriate times to accommodate clients' needs.
Have a firm grasp on our client contract to address all client questions.
Develop an expert and constantly evolving understanding of the dockets where we work.
Interact with attorneys for success with clients' cases by gathering pertinent information and entering it into our CRM.
Meet dockets specific KPIs, which include but are not limited to emails, texts and tasks processed, calls made/received.
Make calls to follow up on and guide them to complete case requirements.
Take inbound calls to assist clients with queries updates to provide accurate and proper information.
Maintain flexibility to docket and the firm's needs.
Show patience towards potent...
The hours for this position are in a range of 3:30am – 4:30pm 5 day a week, from Monday to Friday.
Requirements
Schedule call backs at appropriate times to accommodate clients' needs.
Have a firm grasp on our client contract to address all client questions.
Develop an expert and constantly evolving understanding of the dockets where we work.
Interact with attorneys for success with clients' cases by gathering pertinent information and entering it into our CRM.
Meet dockets specific KPIs, which include but are not limited to emails, texts and tasks processed, calls made/received.
Make calls to follow up on and guide them to complete case requirements.
Take inbound calls to assist clients with queries updates to provide accurate and proper information.
Maintain flexibility to docket and the firm's needs.
Show patience towards potent...
Apply for this Position
Ready to join Peru Process Solutions? Click the button below to submit your application.
Submit Application