Job Description
**Experience the power of a game-changing career** If you’re looking to grow and be inspired, as a **Customer Service Representative in Barcelona/ Valencia or Malaga (On-site),** you will be part of our team of game-changers who are powering the brands of the future in electric cars. This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.**What you will do in this role** As a **Customer Service Representative** on our team, you will: - Take incoming customer contacts (via telephone, email, chat & other automated alerts) and solve users’ demands - Log call details onto call management systems and provide response and resolution within SLA - Maintain service and product knowledge and expertise associated with applications specific to individual customers - Ensure contractual SLA is maintained - Provide cover for other A...
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