Job Description
JOB PURPOSE
Working with the Boutique Director/Manager, the Assistant Manager is responsible for assisting with the day-to-day management of the sales team and ensuring the highest level of customer service throughout the store in line with Christian Dior expectations:
Improve every sale, minimize stock losses, and bring new clients to the businessOpen and close the boutiqueCoach, staff, schedule, merchandised, and complete inventoryEnsure policies and procedures are followed in order to achieve maximum results Job responsibilities
Commercial Performance and Team Management
Increase sales and measure sales performance and conversion rates daily.Provide and inspire outstanding service to our customersAssist in assigning and monitoring sales goals of Sales AssociatesResponsible for clientele developmentParticipate in the preparation of merchandise displays and presentations, exercising independent judgment and discretion in applying merchandising concepts and guidelinesTrain, coach, develop, and lead sales associates in selling skillsConduct and/or participate in regular store meetings to discuss performance, sales training, product knowledge, merchandising, and to convey other necessary information to management staff and associatesFacilitate proper communication between management and associates Profile
Clientele Service and Management
Participate in the coordination of sales promotion activities, which include seasonal sales, trunk shows, contests, including proper use of in-store signs advertising sales and promotionsTrain the team on optimizing Capture Rate and After Sale do develop personal customer database Product and Stock Management
Gather merchandise for transfers, damages, and returns-to-vendor (RTV’s)Coordinate and participate in department inventoriesMonitor proper pricing of merchandiseMinimize stock losses
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