Job Description

Responsibilities:

  • Act as a Business Analyst and Production Support for Healthbuzz and other operational systems, and serve as Product Owner in Scrum Team
  • Handle incidents and production defects impacting operations, designing workarounds to minimize disruptions
  • Propose and implement remedy actions as needed, negotiating fix designs and implementation plans
  • Ensure QC control on fix including RCA and UTR review, UAT, BVT, IVT. etc.
  • Coordinate Month end and Year End Arrangement, including online/offline schedule and ATP process adjustment, etc., and regulatory reporting and handling such as Levy, CRS, FATCA, Data retention, etc.
  • Demonstrate up-to-date expertise in Insurance domain and apply this to the execution and improvement of action plans by providing advice and guidance to others in the project / product execution and best practices
  • Stay current with stakeholders needs and strategies; utilizing formal ...

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