Job Description

Assistant Case Manager

Brand: HSBC

Area of Interest:

Location:
Kowloon City, Kowloon, HK

Work style: Office Worker

Date: 20 Jan 2026

**In this role you will**

+ Provide support on end-to-end High Net Worth (“HNW”) new business case management service in accordance with underwriting, compliance, regulatory and Group requirements and the agreed service lead time.
+ Process cases in accurate, effective & timely manner.
+ Ensure proper and complete documentation is filed in the internal record with good quality.
+ Work closely with stakeholders to support the business channels to achieve the sales targets.
+ Consistently and accurately provide the updated case information to all key stakeholders.
+ Handle case enquires from sales staff/brokers and stakeholders in professional manner.
+ Carry out the administrative work and prepare new business-related reports to business channel/partner
+ Proactively sup...

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