Job Description

JOB MISSION

The Client Insight Manager is the data guru in Fashion Marketing team. He/she is responsible for harnessing client data and market intelligence to inform business strategies, drive client engagement, and optimize the customer journey. This role combines analytical expertise with a deep understanding of Fashion clients, supporting Marketing & VIC, Merchandising, as well as Retail teams with actionable insights and recommendations.

KEY RESPONSIBILITIES & ACCOUNTABILITIES

Client Insights & Analytics

  • Gather & analyze data from various touchpoints (retail transactions, event, CRM system, campaign result) to identify trends, preferences, and opportunities
  • Communicate findings in a clear, compelling manner to both technical and non-technical audiences
  • Translate findings into clear & concise insight, and formulate action plans to further address Brand objectives
  • Work with Merchandising team and develop “client x prod...

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