Job Description
About noon
We’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for a (add title) who can help us move even faster.
Noon’s fastest hyper-local delivery platform, Noon Minutes, offers a localized assortment of FMCG & grocery products with delivery within 15-minutes. Currently live across the UAE and Saudi Arabia, offering thousands of products to customers in record time.
noon’s mission: Every door, every day.
What you'll do:
- Monitor real-time last-mile performance dashboards across stores and regions.
- Track operational KPIs such as pickup times, delivery times, SLA compliance, and rider availability.
- Identify exceptions, delays, or operational risks and escalate accordingly.
- Track customer and operational defects (NDR, damages, s...
We’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for a (add title) who can help us move even faster.
Noon’s fastest hyper-local delivery platform, Noon Minutes, offers a localized assortment of FMCG & grocery products with delivery within 15-minutes. Currently live across the UAE and Saudi Arabia, offering thousands of products to customers in record time.
noon’s mission: Every door, every day.
What you'll do:
- Monitor real-time last-mile performance dashboards across stores and regions.
- Track operational KPIs such as pickup times, delivery times, SLA compliance, and rider availability.
- Identify exceptions, delays, or operational risks and escalate accordingly.
- Track customer and operational defects (NDR, damages, s...
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