Job Description

What we offer:

· Career Development

· Competitive Compensation and Benefits

· Pay Transparency

· Global Opportunities

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Tasks and Qualifications:

This is What You Will do in This Role: 

  • Communicate with customers regarding issues such as order status, quotations, order changes and confirmations, as well as any questions and concerns.
  • Support customer inquiries regarding products and parts via email, phone and chat.
  • Quotes, prepares, enters, verifies, acknowledge, document, log, coordinates, modifies, reprices and/or expedites customer orders.
  • Investigates and ensures resolution of customer service request and developing service agreement.
  • Maintains accurate and complete documentation of customer communications and action taken.
  • Making appropriate recommendations and briefing on repairs, diagnostic...

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