Assistant Customer Service Manager

**Position Overview** The Customer Service Assistant Manager is responsible for giving the customer a great lasting impression of the store. The Assistant Manager is responsible for assisting the Customer Service Manager as a goodwill ambassador and the job requires accuracy, honesty, patience and stamina. **Job Description** **Availability** : Open **Shift** : Morning, Day, Evening (Varies Per Store Needs) **Job Type** : Full-Time **Description** + Provide outstanding Customer Service and customer relations at the front-end, attention to associate appearance and behavior, and maintain acceptable service levels + Train and coach associates to guarantee consistent performance and the delivery of quality service that exceeds the customer's expectations during all hours of operation + React to all customer concerns quickly and effectively while following SOPs to provide the best experience possible + Follow and enforce all RCS procedures + Perform customer intercepts to verify customer sa...