Job Description

Job Details:

Assistant Director, Billing Operations


140,000 - 160,000


Overview:
We are seeking an experienced Assistant Director, Billing Operations to lead a team in managing a high-volume billing process. This role requires strong leadership, process optimization, and exceptional client service.


Key Responsibilities:

  • Lead and mentor a team of Billing Analysts, ensuring quality, accuracy, and timely completion of tasks.

  • Oversee daily and monthly billing activities, ensuring compliance with internal policies and deadlines.

  • Resolve complex billing issues and work with internal teams and external partners to facilitate smooth operations.

  • Continuously improve billing processes and workflows for efficiency and accuracy.

  • Collaborate with departments like Risk, Pricing, and eBilling to resolve issues and ensure timely billing.

  • Foster a posit...

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