Job Description
Position Summary:
The Assistant Director supports the Program Director in overseeing day-to-day operations, supervising staff, and ensuring high-quality service delivery across the Jobs Plus program. This role is responsible for managing outreach and engagement strategies, coordinating specialized member services, and ensuring compliance with performance metrics and reporting requirements. The Assistant Director plays a key role in staff development, data integrity, and continuous improvement of program outcomes.
What You'll Do:
Program Oversight & Strategic Operations
+ Ensure ≥ 90% of program activities are delivered in alignment with contractual goals and Fedcap standards.
+ Maintain and update program policies, procedures, and training materials with 100% staff compliance.
+ Act as liaison to ensure ≥ 95% accuracy in data exchange between HRA and FedcapCARES systems.
+ Support curriculum development and implem...
The Assistant Director supports the Program Director in overseeing day-to-day operations, supervising staff, and ensuring high-quality service delivery across the Jobs Plus program. This role is responsible for managing outreach and engagement strategies, coordinating specialized member services, and ensuring compliance with performance metrics and reporting requirements. The Assistant Director plays a key role in staff development, data integrity, and continuous improvement of program outcomes.
What You'll Do:
Program Oversight & Strategic Operations
+ Ensure ≥ 90% of program activities are delivered in alignment with contractual goals and Fedcap standards.
+ Maintain and update program policies, procedures, and training materials with 100% staff compliance.
+ Act as liaison to ensure ≥ 95% accuracy in data exchange between HRA and FedcapCARES systems.
+ Support curriculum development and implem...
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