Assistant E-Commerce Manager SG

E-COMMERCE LEAD
Platform Operations & Performance
Platform management, operational excellence, conversion optimization, and data-driven performance.
Lead daily operations of the e-commerce platform, including front-end online channels and back-end processes.
Drive platform performance through digital transformation, conversion funnel optimization, and innovation.
Provide business insights to prioritize requirements and influence tech roadmaps aligned with strategic goals.
Maximize ROI from existing and newly launched digital tools and technologies.
Leverage tools and automation to streamline processes and improve operational efficiency.
Establish operational guidelines, SOPs, playbooks, and ensure timely resolution of escalations.
Support POC, Pilot, and A/B testing initiatives; analyse results and recommend enhancements.
Improve end-to-end funnel efficiency through asset strategies, actionable conversion plans, tool/feature optimization, and identificatio...