Assistant Facilities Manager

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The Assistant Facilities Manager supports the daily operations and maintenance of commercial real estate properties, ensuring optimal building performance, tenant satisfaction, and cost‑effective facility management. This role involves coordinating maintenance activities, managing vendor relationships, supporting compliance initiatives, and assisting with property operations across JLL's diverse portfolio.

What You’ll Be Doing

• Contribute to ongoing professional business development activities.
• Provide a professional level of real estate based advisory and transactional services to clients (if applicable).
• Contribute to the company achieving its gross revenue and net operating income objectives.
• Contribute to the general business development efforts of the company by representing the company.
• Contribute expertise in a team‑based work setting to various business opportunities conducted by other company employees.
• Contribute to the control of operating expenses (if applicable).

Specific Duties

• Work with Regional Manager to oversee the delivery of maintenance and repair services.
• Ensure client satisfaction with delivery of Facility Management services and provide a lead role in monitoring and increasing customer satisfaction.
• Interface with occupants of selected properties.
• Assist in the development and management of capital budgets.
• Support the Regional Manager in the implementation of short and long‑term projects for the client.
• Assist in the development and implementation of the annual management plan; accomplish key performance indicators as identified by the Account Manager.
• Oversee the appropriate monthly/quarterly/annual reporting appropriate for the client.
• Maximize utilization of suppliers, preferred vendors/contractors and the level of spending with Minority/Women owned Business Enterprises (M/WBE).
• Insure compliance with Jones Lang LaSalle minimum audit standards.
• Assist in the development and management of the detailed, zero‑based annual operating budgets for each building in your territory.
• Develop monthly/quarterly variance reporting on all operating budgets for each property on a timely basis.
• Coordinate discussions with selected vendors or suppliers regarding goal setting, performance criteria, and performance review.
• Manage the maintenance of existing contracts.
• Source local services and goods needed to perform day‑to‑day operations through 3rd party suppliers, including writing contract, obtaining necessary vendor set up forms and reviewing certificate of insurance for compliance.
• Collaborate with account Sourcing team on national and regional sourcing opportunities to define scope, coordinate supplier walk‑through, and manage national and regional supplier performance at property level.
• Conduct financial/business analysis including preparation of reports.
• Coordinate, oversee and/or manage repair and maintenance work assignments performed by technicians, vendors and contractors performing building maintenance, landscaping and janitorial work.

Seniority Level

• Associate

Employment Type

• Full‑time

Job Function

• General Business and Engineering

Location: Toronto, Ontario, Canada.

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