Assistant Facility Manager

Summary - The Assistant Facility Manager – Technical (AFM Technical) is responsible for overseeing the day-to-day technical operations of the facility, ensuring all engineering systems, equipment, and vendor services function efficiently, safely, and in full compliance with SOPs, processes, and quality standards. The role requires strong technical knowledge, hands-on operational capability, and the ability to lead both in-house and vendor teams.

Key Responsibilities -

Operations & Maintenance:

• Ensure all technical operations adhere to SOPs, process guidelines, and quality standards.

• Plan and execute preventive maintenance activities for all critical systems.

• Conduct regular inspections to identify faults, risks, or safety gaps and implement corrective actions.

• Monitor and supervise the functioning of electrical, HVAC, plumbing, fire protection, civil, and building automation systems.

• Respond promptly to emergency breakdowns and coordinate quick repairs to minimize operational disruption.

• Maintain accurate documentation of maintenance activities, equipment status, and materials consumed.

Vendor & Team Management:

• Ensure vendor services are delivered as per defined SLAs and Scope of Work; evaluate and rate vendor performance.

• Manage a small in-house technician team and coordinate effectively with large vendor-based teams.

• Provide technical guidance, coaching, and support to maintenance staff.

• Coordinate with the Projects team for MEP, civil, and structural works, with specific focus on roofing and warehouse flooring.

• Support planning and execution of capital projects related to engineering systems.

• Ensure compliance with safety protocols and regulatory requirements.

Risk, Safety & Compliance:

• Conduct risk assessments and ensure timely reporting.

• Adhere to all internal policies and industry standards related to safety, environmental protection, and quality control.

• Stay updated with latest industry practices, codes, and technologies and recommend upgrades or improvements.

Requirements -

• Proven experience in building operations, engineering maintenance, and troubleshooting technical systems.

• Hands-on exposure to high-side equipment such as transformers, chillers, fire hydrant systems, pumps, electrical panels, etc.

• Strong vendor management and team handling skills.

• Ability to manage emergencies, prioritise tasks, and ensure uninterrupted operations.

• Good communication, problem-solving, and reporting skills.