Job Description

The Front Desk Supervisor is an entry-level leadership role responsible for overseeing daily front office operations during assigned shifts. This position ensures a smooth and efficient check-in/check-out process and supports all front office areas including Guest Services, Bell/Door Staff, and Switchboard. The Supervisor ensures exceptional guest service, supports team development, and contributes to achieving department financial and operational goals.

Education and Experience:

  • Required: High school diploma or GED and 2 years of experience in front desk, guest services, or related field
  • OR: Associate's degree in Hospitality, Business Administration, or related field (no prior experience required)

Core Responsibilities:

Team Supervision and Support

  • Lead and support front desk associates in daily operations
  • Guide shift operations and provide backup coverage as needed
  • Serve as a role model in professional con...

Apply for this Position

Ready to join Marriott? Click the button below to submit your application.

Submit Application