Assistant Front Office Manager

At InterContinental Residences Abu Dhabi, we are committed to delivering refined residential hospitality that blends the comforts of home with the service excellence of InterContinental Hotels & Resorts. We are currently seeking a dynamic and guest-focused Assistant Front Office Manager to support front office operations and work closely with the Hotel Manager in driving service excellence, team performance, and resident satisfaction.

A little taste of your day-to-day:

Every day is different, but you'll mostly do:

• Assist the Hotel Manager in overseeing all Front Office operations, ensuring seamless day-to-day functioning of Reception, Concierge, Guest Services, Bell Desk, and Residential Services.
• Ensure the highest level of guest and resident satisfaction through proactive engagement, prompt issue resolution, and personalized service delivery.
• Supervise, coach, and motivate the Front Office team to consistently meet and exceed bra...