Job Description
An Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out :
-Manage and optimize the match between the profile of customers and the type of room planned for them
-Train and animate the reception team whose work you organize
-Interface with other hotel services: accommodation, reservations, catering
-Participate in the development of turnover by applying upselling
-Manage customer relations throughout the stay
-Manage administrative tasks: orders, preparation of the reception of new Team Members, management of the hotel's generic mailbox, correction of the invoicing of group files, follow-up of upselling and enrollments to the loyalty program.
-Manage accounts receivable balances
Night shifts are to be considered according to the needs of the service.
Assistant Front Office Managers serving Hilton brands ar...
-Manage and optimize the match between the profile of customers and the type of room planned for them
-Train and animate the reception team whose work you organize
-Interface with other hotel services: accommodation, reservations, catering
-Participate in the development of turnover by applying upselling
-Manage customer relations throughout the stay
-Manage administrative tasks: orders, preparation of the reception of new Team Members, management of the hotel's generic mailbox, correction of the invoicing of group files, follow-up of upselling and enrollments to the loyalty program.
-Manage accounts receivable balances
Night shifts are to be considered according to the needs of the service.
Assistant Front Office Managers serving Hilton brands ar...
Apply for this Position
Ready to join Hilton? Click the button below to submit your application.
Submit Application