Job Description

Assist the Front Office Manager in overseeing front office functions and supervising staff across Bell/Door Staff, Switchboard, and Guest Services/Front Desk. Ensure smooth check-in and check-out processes, guest and employee satisfaction, and contribute to maximizing the financial performance of the department.

Candidate Profile:

  • Education and Experience:
  • High school diploma or GED with 2 years of experience in guest services, front desk, or related professional area,
  • OR
  • Associate's degree (2-year) in Hotel and Restaurant Management, Hospitality, Business Administration, or related field; no work experience required.

Core Work Activities:

Supporting Management of Front Desk Team:

  • Utilize interpersonal and communication skills to lead, influence, and encourage team members.
  • Advocate sou...

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