Job Description

ASSISTANT FRONT OFFICE MANAGER (GERMAN SPEAKING) - DUBAI, UAE

We have been retained by an International Hotel Brand that is looing to strengthen their team by adding a German Speaking Assistant Front Office Manager. The successful applicant will support the Front Office Manager by overseeing daily front desk operations, ensuring exceptional guest service, managing staff schedules and training, handling guest issues, and controlling front office financials, acting as the primary leader in the manager's absence to maintain high hospitality standards and smooth operations.

This role requires a German Speaker.

Role Brief:

  • Oversee check-ins/outs, handle complaints, provide personalized service, and ensure guest satisfaction
  • Train, guide, schedule, and supervise front desk agents, ensuring professional appearance and performance
  • Monitor daily activities, manage room inventory, reservations, key control, and maintain cleanliness.
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