Assistant Front Office Manager

The Assistant Front Office Manager supports the Front Office Manager in overseeing all front office operations including Bell/Door Staff, Switchboard, and Guest Services/Front Desk. This position plays a critical role in ensuring smooth daily operations, an efficient check-in/check-out experience, and delivering exceptional service that enhances guest and employee satisfaction. The Assistant Front Office Manager also helps drive the financial success of the department and serves as the acting manager in the absence of the Front Office Manager.

Candidate Profile

Education and Experience:

• High school diploma or GED; minimum 2 years of experience in guest services, front desk, or a related professional area
• OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no prior work experience required

Core Responsibilities

Supporting Front Desk Ope...