Job Description

POSITION OBJECTIVE

Maintains hotel wellness which includes property integrity, managing multi-departmental staff efficiency, and creating genuine guest satisfaction. Responsible for the effective coordination of the Front Office team and oversight of successful execution of the department’s operation. Responsible for warmly welcoming and efficiently checking guests into and out of Hotel Bennett.

ESSENTIAL JOB FUNCTIONS

  • Act as Manager on Duty in Front Office Manager’s absence overseeing Guest Services, Front Desk and PBX Team 
  • Evaluates the staffing requirements and prepare work schedules weekly in accordance to hotel occupancy and in-house events 
  • Ensure that sufficient staffing is present to meet the daily business demands
  • Assist in handling all disciplinary counseling as needed in accordance to Hotel Bennett policy
  • Give daily line-ups to each employee that communicates business demands
  • Demonstra...
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