Assistant Front Office Manager

This position assists the Front Office Manager in daily front office functions and staff supervision. This includes overseeing Bell/Door Staff, Switchboard, and Guest Services/Front Desk areas. The role involves directing and collaborating with managers and employees to ensure efficient check-in and check-out processes, while prioritizing guest and employee satisfaction and maximizing the department's financial performance.

Candidate Profile

Education and Experience

• High school diploma or GED with 2 years of experience in guest services, front desk, or a related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major; no work experience required.

Core Work Activities

Supporting Management of Front Desk Team

• Utilizes interpersonal and communication skills to lead, influen...