Assistant Front Office Manager

Location: Karjat (Resort Property)

Preferred Candidate Location: Pune, Mumbai, Navi Mumbai, Thane, Khopoli, Karjat, Lonavala

Joining: Immediate preferred

We are looking for a proactive and guest-focused Assistant Front Office Manager to join our resort property in Karjat. The ideal candidate should have prior hotel/resort front office experience and be willing to relocate or commute.

• Assist in managing daily front office operations including reception, reservations, and guest services
• Ensure smooth check-in and check-out processes
• Coordinate with housekeeping, F&B, and other departments
• Handle guest complaints and escalations professionally
• Supervise front office associates, rosters, and shift operations
• Ensure SOP compliance, bil...