Assistant General Manager

PetSuites is seeking an Assistant General Manager to join the team!

Overview

A Resort Manager (RM) is a leader and an integral member of the Resort Leadership team. The Resort Manager

reports to the General Manager and together they provide a smooth and profitable operation by driving revenue

and managing costs. The Resort Manager must maintain an exceptional level of customer service by developing

strong Shift Leads and Team Members while leading and creating a resort culture based on the NVA Leadership

Competencies, high quality guest/pet care, and exceptional customer service for our internal and external

customers.

The General Manager and the Resort Manager should have a documented plan on how they’ll approach the

responsibilities of the day-to-day operations in their site. This plan should be approved by their Market Leader.

While many responsibilities are the same between the two roles, the goal is to be partners ...