Job Description

Assistant Guest Relation Manager(

Job Number:

HOT0C926)

Work Locations

:Hilton Petaling Jaya HotelNo 2 Jalan BaratPetaling Jaya46200

An Assistant Guest Relation Manager supports the Front Office Manager to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. 



What will I be doing?

 

As an Assistant Guest Relation Manager, you will support the Front Office Manager to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. An Assistant Guest Relation Manager contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

  • Assist with the overseeing of the entire Front Office operation to maintain high standards
  • Seek Guest feedback and make operational improvements
  • En...

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