Assistant Guest Services Manager

We are looking for a sophisticated and proactive leader to serve as our Assistant Guest Services Manager. You will be responsible for the front-line of the resort experience, overseeing the Front Desk, Night Audit and Gift Shop teams. The AGSM ensures that every guest interaction—from arrival to departure—is seamless, professional, and reflects the world-class hospitality of the Highlands. You will lead by example, mentoring staff and stepping in to resolve complex guest situations with grace and authority. If you are passionate about providing world-class guest service and thrive in a fast-paced, scenic environment, we offer the unique opportunity to live, work, and grow within Canada's largest multi-course golf operator.  We are seeking committed, enthusiastic team members ready to contribute to another successful season of memorable experiences for our guests.

Essential duties include, but are not limited to:

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