Job Description
• North America AP Operations (COE Delivery)
• Own end-to-end AP delivery for US from the captive COE.
• Ensure SLA adherence across invoice processing, vendor master, payments, and month-end close.
• Manage escalations, critical vendors, and stakeholder expectations proactively.
• Ensure compliance with SOX, internal controls, and audit requirements.
• Act as Global Operations Manager / Process Owner for AP
• Drive process standardization, SOPs, and control frameworks across regions.
• Lead global performance reviews covering KPIs, risks, controls, and improvement actions.
• Support transitions, stabilizations, and volume ramp-ups within the COE model.
• Lead multi-level AP teams within the COE across shifts and geographies.
• Set clear goals, conduct performance reviews, and manage ratings objectively.
• Coach team members on ownership, decision-making, stakeholder management, and quality.
• Build bench streng...
• Own end-to-end AP delivery for US from the captive COE.
• Ensure SLA adherence across invoice processing, vendor master, payments, and month-end close.
• Manage escalations, critical vendors, and stakeholder expectations proactively.
• Ensure compliance with SOX, internal controls, and audit requirements.
• Act as Global Operations Manager / Process Owner for AP
• Drive process standardization, SOPs, and control frameworks across regions.
• Lead global performance reviews covering KPIs, risks, controls, and improvement actions.
• Support transitions, stabilizations, and volume ramp-ups within the COE model.
• Lead multi-level AP teams within the COE across shifts and geographies.
• Set clear goals, conduct performance reviews, and manage ratings objectively.
• Coach team members on ownership, decision-making, stakeholder management, and quality.
• Build bench streng...
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