Job Description

Roles and Responsibilities

  • Duties and Responsibilities ::

  • Support field through trouble shooting on system

  • Ensuring governance adherence and meeting the TAT

  • Monthly hold clearance

  • Process Analysis & Sharing of best practices with team.

  • Coordinate with Sales& ensuring mechanism in place for processing of files within desired TAT.

  • Ensuring timely communication to stakeholders on any change in process

  • Liasoning with functional team – Operations, risk, banking, to cover process gap

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