Job Description

About You

You will be responsible for the administrative operational matters at your designated Experience Center whilst directly reporting to the Branch Manager and dotted line reporting to the Country Retail Operations. Your accountability encompasses managing your direct reports namely the Branch Financial Admin [BFA] and not limited to co-support the retail operational aspects of the Experience Centers.


Your Day-to-Day


+ Develop strategies and action plans for Branch Operation process improvement.

+ Track Customer's Orders collectively together with CARSOME Consultants and Branch Financial Admins to ensure their booking [both Online &Offline] translates to Delivery.

+ Monitor and track the In-Processing activities from Loan Applications up until Disbursements.

+ Train and develop Branch Financial Admins [BFA] to perform their assigned tasks, meeting TAT & SLA throughout the booking activities.

+ Enforcing Dat...

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